We are specialist in the delivery of outsourced solutions for facilities management via dedicated FM software.
Key features include:
- Hard or soft FM catered for
- Service designed around clients exact requirements
- Solutions delivered by our preferred service partners or your incumbent supply chain
- Complete financial/budgetary control and reporting provided at either regional/property or unit level
- Web access for client interrogation of service status
We understand that each client has its own requirements depending on its business function; the list below typifies the type of FM services on offer but is by no means exhaustive:
- Planned, preventive maintenance
- PAT, fixed wire testing and fire risk assessment
- Security - static/intruder/door access systems/fire etc
- Ground maintenance
- Asset management and procurement
- Stationary supplies etc.
Maintenance helpdesk
We have operated a successful Property Maintenance helpdesk for numerous years with key personnel having over 20 years experience in this field. This service links intrinsically to the FM side of the business and whole life cycle management of your property. The key features are as follows:
- Managed and operated by knowledgeable staff
- Bespoke Maintenance Software capable of being tailored to meet individual client requirements including full support package
- Fast, efficient web access providing essential management information and reporting mechanism for your key stakeholders
- Internet facility allowing fast and efficient access to view and create job requirements, retrieve information, monitor work progression and generate reports
- Provides an efficient, professional cost effective and responsive day-to-day maintenance service on a 24/7/365 basis.
The helpdesk manages 1000+ properties throughout the UK and Ireland on behalf of various clients - All contractors are qualified for health and safety compliance and carry appropriate levels of insurance. When appropriate they are registered with relevant trade associations
- Provisional of monthly cost analysis and reporting is available to suit individual clients requirements
- Service catered to clients needs in relation to service levels via appropriate Service Level Agreements and Key Performance Indicators - using if required, incumbent contractor base and financial limits
